Contact Us

Have a suggestion? Let us know! We are always open to suggestions and feedback and welcome anything you have to say.

Experiencing an issue? We are sorry that you may be experiencing an issue with one of our Apps. We know how frustrating this can be. Please be assured we would never put out an app that did not work as advertised. It would not be in our best interest, nor would it be in Apple’s best interest to approve an App that was not working. All of our Apps have been tested and approved by Apple. That being said, we know issues still come up.

Contact us by filling out the appropriate form below. We will get back to you as soon as we can.

Suggestions and Feedback (click to open)

Suggestions and Feedback


We would love to hear from you! Please leave us any suggestions or feedback below. Thanks!

Mac Support (click to open)

Mac App Support


If you are seeing a black screen where the videos are supposed to be: We have seen this in a very small case. Luckily we have an easy fix.

Quit out of the tutorial and open a new Finder window. Go to your Application folder (where all of your applications are located). You will see the tutorial in this folder. Now just click on the tutorial itself to highlight it, don't double click and open it, just click once and highlight it. Then go to the Menu Bar and under File choose Get Info. In the window that opens, you should see Open in 32-bit mode. Make sure this is checked, restart you computer and it should work.

If that does not fix the issue, please let us know by filling out the form below. Please let us know below what issue you may have and with what tutorial and we will get back to you and help you try to resolve your issue. Our tutorials have been tested and approved by Apple, but we also know that every computer configuration is different, which may cause some issues.


iPad/iPhone Support (click to open)

iPad/iPhone App Support


If you are experiencing no audio on an iPad: It may be that your iPad is muted. To un-mute it just follow the steps below.

1. Double tap on the Home button. The screen will slide up and you will see all your open Apps.

2. Now you just need to swipe to the right along the bottom with your finger until you see two sliders (one for audio and one for brightness).

3. On the far left you will see a Mute button. Just tap that and you should have audio.

The steps listed above should resolve the issue. If you are having any other issue or if you have more questions on this issue, please let us know by filling out the form below. You will be receiving an email outlining these steps as well. If you are still having issues, please reply back from the email and we will try to help you resolve any issues you may have.